KVSHVL

Privacy Policy.

1. Introduction

This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our ecommerce website. We are committed to protecting your personal information and your right to privacy.

1. Information We Collect

2.1 Information You Provide to Us

When you use our website, we may collect the following types of information:

• Account Information: When you create an account, we collect your name, email address, phone number, username, and password.
• Transaction Information: When you make a purchase, we collect payment information, billing and shipping address, and details about the products or services purchased.
• Communication Information: When you contact us or participate in surveys, we collect the information you provide in your communications.
• Profile Information: Information you choose to add to your profile, such as your preferences, interests, and demographic information.

2.2 Information We Collect Automatically

When you use our website, we automatically collect certain information about your device and usage, including:

• Device Information: IP address, device type, operating system, browser type, and language settings.
• Usage Information: Pages viewed, time spent on pages, navigation paths, and information about when and how you use our website.
• Cookies and Similar Technologies: Information collected through cookies, pixel tags, and similar technologies about your interaction with our website.

1. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Provide, Improve, and Develop Our Services

• Processing and fulfilling orders
• Managing your account and providing customer support
• Improving and optimizing our website
• Developing new features and services

3.2 Communicate with You

• Sending transactional messages about your orders
• Providing customer support and responding to inquiries
• Sending marketing communications (with your consent)
• Notifying you about changes to our terms or policies

3.3 Ensure Security and Prevent Fraud

• Verifying identity and preventing fraud
• Monitoring and preventing security incidents
• Enforcing our terms, conditions, and policies

3.4 Personalize Your Experience

• Customizing content and product recommendations
• Remembering your preferences
• Providing targeted advertising (with your consent)

1. Information Sharing and Disclosure

We may share your information with the following categories of third parties:

4.1 Service Providers We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as:

• Payment processors
• Shipping and fulfillment partners
• Customer support services
• Marketing and analytics providers
• IT and cloud service providers

4.2 Business Transfers If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 With Your Consent We may share your information with third parties when we have obtained your consent to do so.

1. Data Security

We implement reasonable security practices and procedures designed to protect the security of your personal information, including:

• Encryption of sensitive information like payment details
• Regular security assessments of our systems
• Access controls to limit who can access your information
• Regular security training for our staff
• Secure network infrastructure with firewalls and intrusion detection
• Regular backups to prevent data loss

Despite our efforts, no security system is impenetrable. We cannot guarantee the security of our database, and we cannot guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

1. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information.
• Objection: You can object to the processing of your personal information.
• Restriction: You can request that we restrict the processing of your personal information.
• Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Withdrawal of Consent: You can withdraw consent at any time for activities based on consent.

To exercise these rights, please contact us using the information provided at the end of this policy.

1. Cookies and Tracking Technologies

We use cookies, pixel tags, and similar technologies to collect information about your browsing activities and to distinguish you from other users of our website. We use the following types of cookies:

• Strictly Necessary Cookies: Required for the operation of our website.
• Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze website usage.
• Functionality Cookies: Used to recognize you when you return to our website.
• Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

1. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

We have implemented appropriate safeguards to protect your personal information when it is transferred internationally, including the execution of data transfer agreements with recipients of the information.

1. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

1. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Registered Company Address:
H.No. 2337, “Visava”, Swami Samarth Nagar,
Near Dattanagar, Kavilgaon, Nerur,
Kudal - 416520.
Taluka: Kudal.
District: Sindhudurg.
MH, India.

Customer Support Domestic Telephone No.:
+91 87796 32310

Customer Support Hours:
Monday to Saturday, 9:00 AM to 5:00 PM IST.

Customer Support Email Address:
kushaldsamant@gmail.com

• Back to Contact.